Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.81% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Help Centre

Help Centre – Find the answers you are looking for using our in-depth knowledge base or contact our friendly customer support 7 days a week

Most frequently asked questions

Here are the most common questions a trader would normally ask us or consider to ask before opening an account with us. For more information on help resources related to IC Markets and the products we offer, simply type your question below or visit our live chat service.

IC Markets offer two types of accounts, Standard account and our market leader, Raw Spread account.

Raw Spread Account: This account shows the raw inter-bank spread received from our liquidity providers. There is a commission charge of $7 per standard lot round turn.

Standard Account: We do not charge a commission on Standard accounts but instead, there is a mark up on the spread by 0.8 pip above the raw Inter-bank rate received from our Liquidity providers.

Further information about the different types of trading accounts available can be found on our trading accounts overview page.

IC Markets has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. IC Markets does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. IC Markets Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn. 

Below are commission rates for different base currency accounts:

AUD7.00 round turn
USD7.00 round turn
EUR5.50 round turn
GBP5.00 round turn
SGD9.00 round turn
JPY700.00 round turn
CHF6.60 round turn
NZD9.00 round turn
HKD54.25 round turn

IC Markets allows clients to open an account with as little as EUR €200 or currency equivalent.

Our mission is to provide traders with the lowest spreads and fastest executions possible across over 2,500 CFD products including Forex, precious metals, stocks, futures and other commodities. We have invested heavily in technology and establishing strong relationships with some of the largest and most reliable price providers in the market.

We recommend you to view our wide range of products on the trading pricing spreads page.

 


We also strongly suggest to thoroughly read our Terms and Conditions.

IC Markets is the issuer of the products it offers. We consider ourselves to be a forex provider offering the ECN pricing model as we do not operate a proprietary trading book. We always strive to ensure that our pricing is competitive. The prices we receive from our liquidity providers are passed onto you with no dealing desk intervention.

In order to provide you with better price certainty and to ensure fast execution speed we do not hedge each and every position with our hedge counterparties. This also prevents problems which may occur with one limb of the trade which has an impact on the other, if each individual transaction were to be hedged. We do this in order to provide you with a better overall trading experience.

Opening an account is simple. Click on the Open a Live Account link and complete your application form.

Once your online application form has been approved by our accounts team you will be emailed your trading account login details and password.
How do I get help?

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Questions about IC Markets

Opening a live trading account with IC Markets is simple.

Please follow these steps to get started:

  • Fill the online registration form to create an IC Markets profile
  • You will receive an email containing a link to verify your email
  • Verify, complete the application and submit your documents
  • Get approved and receive your approval email
  • Login into your IC Markets Trader’s Portal and create a live MT4 account
  • Fund your account and start trading

Before a client can trade with us for the first time on a new account (even when they have previously held an account), we need to perform identity and residential address verification. Moreover, as part of the due diligence process, you may be required to provide proof of your residential verification and certain information regarding the payment method you wish to use to fund your account.

Our requirements for identity verification may include the following:

1) A government issued identification document that contains all the following information:

  • Clear Coloured Photo
  • Identification document number
  • Full name
  • Date of birth
  • Date of expiry

2) A residential verification document, displaying your full name and address. The residential verification document should be issued by a financial institution, utility company, government agency or a judicial authority and can be one of the following:

  • Bank statement
  • Credit card statement
  • Electricity bill
  • Water or gas bill
  • Council tax bill
  • Tax letter
  • Landline bill
  • Television services bill, or
  • Internet bill

Once we receive your application with the required documents, your account will be processed within 2 business days.

Yes, IC markets is regulated by the Cyprus Securities and Exchange Commission (CYSEC) with CIF License no 362/18

By trading, with a regulated firm is that you know you are contracting with a reliable provider in a regulated environment, which has stringent rules and regulations designed, in particular, to protect the interest of retail clients.

Austria

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lichtenstein

Lithuania

Luxemburg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

IC Markets takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted, and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorised members of staff.

Please follow the Company’s Complaint handling Policy

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